No pics - "Internet connectivity may not be available."

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DaveW
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No pics - "Internet connectivity may not be available."

Post by DaveW » Sat Jun 09, 2018 11:51 am

I'm not able to view or download any pictures in the app for off-line or online use. Anytime I click on a picture I receive the message "Image not currently available. Internet connectivity may not be available.

I have an old LG Volt running Android 4.4.2. ("KitKat" I believe). When I receive the error I'm connected both to wifi and with my data connection on. I've also tried each internet connection individually with the other disabled. I downloaded the app from google play store and it said it was version 1.05, however in my Help/About screen in the app, it says I'm on 1.03.

I noticed that user comments in the Play Store were complaining of this error also, so hopefully if there's a fix it may help others as well. I checked the forums here to make sure there wasn't and obvious answer for this already, so sorry if I missed it!

Any help for this?
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TravelFar
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Re: No pics - "Internet connectivity may not be available."

Post by TravelFar » Sat Jun 09, 2018 12:39 pm

Mine works fine on my iPhone 5. The 14'ers.com app installed is Version 1.8 for iOS, released February 2018.

Long live 14'ers.com!!!
Travel Far
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BillMiddlebrook
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Re: No pics - "Internet connectivity may not be available."

Post by BillMiddlebrook » Sat Jun 09, 2018 12:40 pm

I'm not sure. I'll email Nathan Hale, who maintains the Android app. Thanks!
“Some things never change, no, don't ever change
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Thinking that we're getting older and wiser
When we're just getting old”
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DaveW
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Re: No pics - "Internet connectivity may not be available."

Post by DaveW » Sat Jun 09, 2018 1:02 pm

Thanks Bill! Appreciate you looking into it!
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BillMiddlebrook
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Re: No pics - "Internet connectivity may not be available."

Post by BillMiddlebrook » Sun Jun 10, 2018 5:08 am

Until I get in touch with Nathan, did you try completely uninstalling/deleting the app and installing it fresh? It might be worth a try.
“Some things never change, no, don't ever change
And I'm feeling the cold
Thinking that we're getting older and wiser
When we're just getting old”
- David Gilmour
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DaveW
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Re: No pics - "Internet connectivity may not be available."

Post by DaveW » Sun Jun 10, 2018 10:39 pm

Sadly, I did try a fresh install with no luck. I may try again just in case.
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BillMiddlebrook
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Re: No pics - "Internet connectivity may not be available."

Post by BillMiddlebrook » Mon Jun 11, 2018 6:36 am

DaveW wrote:Sadly, I did try a fresh install with no luck. I may try again just in case.
After receiving word back from Nathan, it sounds like it's a problem with the older version of the app and newer Android OS versions. Nathan is working on a fix but it might take a few weeks.
Sorry. Until then, you'll have to use the site directly. For off-line use, you can could use the route Print function on your computer to send it to a PDF and then email that to your phone or something like that.
“Some things never change, no, don't ever change
And I'm feeling the cold
Thinking that we're getting older and wiser
When we're just getting old”
- David Gilmour
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DaveW
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Re: No pics - "Internet connectivity may not be available."

Post by DaveW » Fri Jun 15, 2018 10:02 am

Thanks for checking on this Bill! I'll just hang tight and try the PDF technique you described. That is a great idea that I hadn't thought of!
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Re: No pics - "Internet connectivity may not be available."

Post by Trotter » Fri Jun 15, 2018 10:55 am

BillMiddlebrook wrote:
DaveW wrote:Sadly, I did try a fresh install with no luck. I may try again just in case.
After receiving word back from Nathan, it sounds like it's a problem with the older version of the app and newer Android OS versions. Nathan is working on a fix but it might take a few weeks.
Sorry. Until then, you'll have to use the site directly. For off-line use, you can could use the route Print function on your computer to send it to a PDF and then email that to your phone or something like that.
Or use the site, then swipe your screen to take a screenshot. Thats how I get 13er routes
After climbing a great hill, one only finds that there are many more hills to climb. -Nelson Mandela
Whenever I climb I am followed by a dog called Ego. -Nietzsche
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