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Re: Consider Not Buying from Backcountry.com

Posted: Thu Nov 07, 2019 2:48 pm
by shredthegnar10
Their apology sounds more like “we are sorry you caught us” rather than “we are sorry we did it.”

Re: Consider Not Buying from Backcountry.com

Posted: Thu Nov 07, 2019 3:35 pm
by TomPierce
As a recovering litigator and former VP of a Fortune 50 company, I recognize the crisis management techniques in the CEO's statement: Humbly fall on your sword, throw in phrases about how you strayed from your core values, "that's not who we are...," then toss a bone of contrition, e.g. settle an inconsequential lawsuit you probably would have lost anyway. After that, lay low for a couple of months. Then pick right back up where you left off, because they think the public has the attention span of a 3 year old.

Just my opinion.

-Tom

PS: I didn't copyright the advice above, feel free to use it! :lol:

Re: Consider Not Buying from Backcountry.com

Posted: Thu Nov 07, 2019 4:14 pm
by 12ersRule
I forgive you backcountry.com. You are less evil than Amazon.

Re: Consider Not Buying from Backcountry.com

Posted: Thu Nov 07, 2019 4:22 pm
by Tornadoman
davebobk47 wrote: Thu Nov 07, 2019 1:57 pm so they said yeah, we're sorry we screwed up yet they only dropped 1 of the lawsuits? Seems like if they were really sincere they'd drop more/all.
If they dropped all the lawsuits and paid back the legal fees to all the companies they tried to strong arm, it would show they were sincere.

Re: Consider Not Buying from Backcountry.com

Posted: Thu Nov 07, 2019 7:04 pm
by Bill G
They need to sever their relationship w IPLA and Kim. Otherwise they cannot regain credibility. Interesting how quickly the FB site grew. https://www.facebook.com/groups/boycott ... acy_change
around 17,000 members.

They do not and cannot own the rights to the word, just like Apple cannot own the rights to the name of a fruit. Apple can definitely protect their trademark but they can't go after orchards and gricery stores. Trademark law grants limited rights. The whole idea that a junior registrant can trump senior trademarks is bizarre. Legal reform where loser pays might stop this nonsense.

Re: Consider Not Buying from Backcountry.com

Posted: Thu Nov 07, 2019 10:06 pm
by SchralpTheGnar
I liked it better when I didn’t know about all the crap that companies did before the days of social media.

Re: Consider Not Buying from Backcountry.com

Posted: Thu Nov 07, 2019 11:12 pm
by Conor
every time I pee into the wind, I always get at least a little on my shoes. Every. Single. Time.

Re: Consider Not Buying from Backcountry.com

Posted: Fri Nov 08, 2019 8:38 am
by peter303
Backcountry.com changed their policy and apologized:

https://gearjunkie.com/backcountry-stat ... oycott-ceo

A story on Channel 31 said there was intense social pressure. That may have been us.

Re: Consider Not Buying from Backcountry.com

Posted: Fri Nov 08, 2019 8:46 am
by Mtnman200
peter303 wrote: Fri Nov 08, 2019 8:38 am Backcountry.com changed their policy and apologized:

https://gearjunkie.com/backcountry-stat ... oycott-ceo

A story on Channel 31 said there was intense social pressure. That may have been us.
They still only dropped one lawsuit.

Re: Consider Not Buying from Backcountry.com

Posted: Fri Nov 08, 2019 9:56 am
by Fletch Lives
SchralpTheGnar wrote: Thu Nov 07, 2019 10:06 pm I liked it better when I didn’t know about all the crap that companies did before the days of social media.
Companies and governments are just groups of people. And people have been a-holes since day one. But the trick is to focus on the donut, not the hole. I believe most people are good people. There's likely more to this story than meets the eye... usually is.

Re: Consider Not Buying from Backcountry.com

Posted: Fri Nov 08, 2019 2:42 pm
by curt86iroc

Re: Consider Not Buying from Backcountry.com

Posted: Fri Nov 08, 2019 3:59 pm
by speth